APAC Customer Support
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Recent activity by APAC Customer Support-
What are the workouts done during a HYROX race?
HYROX includes a mix of 8 1km runs alternating with 8 different workouts. The individual stations are: (1) SkiErg, (2) Sled Push, (3) Sled Pull, (4) Burpee Broad Jumps, (5) Rowing, (6) Farmers Carr...
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Can I still purchase my race photographs post-race ?
Yes you can. You can still purchase your Sportograf race photos post race at USD 32.99* via the Sportograpf website here. Simply search for the desired event and follow the instructions to complet...
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What do I get as a volunteer?
Whether you want to get closer to the race-day action & support our athletes through their race, you are not quite ready to take on a HYROX race, or simply want to be part of the fastest growing fi...
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How do I sign up as a volunteer ?
You can sign up to volunteer for upcoming Hyrox Australia races HERE If you have any questions about volunteering, you can contact our team at volunteer@hyroxau.com
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Why is my payment not going through?
We currently only accept Visa, Mastercard or American Express credit cards. If you are using a valid Visa, Mastercard or American Express credit card and your payment is not going through, please ...
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When does online registration for a race close?
Online registration for athletes generally closes on the Wednesday before the event date unless sold out. Online changes and transfer for athletes generally closes 1 week before the event date. Thi...
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How is my race time tracked?
All participants wear a timing chip around their right ankle, which is handed out at check-in on event day. The race course, as well as all workouts, are linked with timing technology, so that prec...
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How long does an average HYROX race last?
This will depend on your fitness level and intentions! The average HYROX finisher time is around 90 minutes, but the race has no time cap. Some take more than 3 hours to knock it over. Whereas the ...
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What is a Physical Fitness Test (P'F''T) and how do I find one?
The Physical Fitness Test gives you an indication of your fitness level and an assessment of which division is suitable for you. Please note that there are no time limits for a HYROX Race and you c...
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Do you offer refunds ?
Unfortunately we do not offer refunds. As stated in our terms and conditions, during the confirmation of your registration process as well as in your confirmation email, we make it clear that no re...