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If you have purchased Sportograf photo package before race day, then you should already have access to your redemption code. Please check that you have followed the below steps: Purchasing the Spo...

If you have purchased Sportograf photo package before race day, then you should already have access to your redemption code. Please check that you have followed the below steps: Purchasing the Spo...

The registration process under the current (Vivenu) ticketing platform allows tickets to be purchased without the need for all the details of the relevant racer or spectator. Although this means th...

The Physical Fitness Test gives you an indication of your fitness level and an assessment of which division is suitable for you. Please note that there are no time limits for a HYROX Race and you ...

If you're training at home, follow us on Instagram to get all the insider training tips and tricks from us and some of our HYROX athletes from around the globe.Or if you're looking for somewhere to...

If you've made a mistake and need to update your personal details in the system, follow the instructions below.1. Go to taiwan.hyrox.com/my-account/2. Login to your account. Please note that to ac...

If you find that you can no longer make it to the race, here are some options for you1. Transfer to another personPlease refer to this article on how to transfer your ticket to another person.2. Tr...

You can change your division but there is only a few options that you can change your ticket. Please note there is a cut-off time of a week before race day to complete your changes.Please refer to ...

Unfortunately, we do not offer refunds. As stated in our terms and conditions, during the confirmation of your registration process as well as in your confirmation email, we make it clear that no r...

Here are some possibilities:1) The login email used is the email of the purchaser. If you are the purchaser, you may have entered your email address wrongly during the registration process, or this...